Global Sourcing and Shipping

 FAQs

  • Creative Matters, headquartered in Toronto, has manufacturing partners located across the globe, spanning key markets within the rug production industry. Located across three continents, in North America, Europe and Asia, we are able to leverage a range of capabilities to deliver exceptional craftsmanship and design to our clients. 

    Creative Matters proudly supports Label STEP, an international organization committed to promoting environmentally friendly production methods, improving the working and living conditions of carpet weavers and fighting abusive child labour.

  • To navigate the ever-changing global trade landscape, Creative Matters is proud to share that we have a dedicated in-house logistics team proactively monitoring changing tariff regulations, international laws and trade agreements. With the latest information at our fingertips, we are able to minimize disruptions for our clients and keep projects moving.

  • By partnering with suppliers in multiple regions, we are able to offer our clients a selection of materials and craftsmanship techniques to create our high-quality, custom rugs and floor coverings. With access to a broad network, we can offer production flexibility, reduced lead times and shipping costs and a lower environmental impact.

  • We specialize in custom floor and wall coverings. At Creative Matters, design is our top priority, and our global supply chain is one of our greatest achievements. It empowers us to explore a wide range of construction methods, including handmade and machine-made products.

  • Creative Matters is proud to work with international clientele ranging from such luxury retailers as La Samaritaine, Gucci, Tom Ford and Louis Vuitton to hotels, corporate offices, private homes, and diplomatic residences and embassies worldwide.

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